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Historical Analytics APIs

The base URL for these APIs is analytics.webexapis.com, which does not work with the Try It feature. If you have any questions or need help please contact the Webex Developer Support team at devsupport@webex.com.

These APIs allow an administrator to pull historical analytics data for meetings, messaging and room devices.

This API requires a Pro Pack for Control Hub license. API requests require an access token representing an administrator with either a read-only admin or full-admin role for the associated organization. The token must have the analytics:read_all scope.

By default, the calls to analytics.webexapis.com for historical data are sent to the closest region servers. The other possible region servers are analytics-eu.webexapis.com and analytics-ca.webexapis.com. If the region servers host the organization's data, then the data is returned. Otherwise, an HTTP 451 error code ('Unavailable For Legal Reasons') is returned. The body of the response in this case contains the end point information from where user can get historical data for the user's organization. Below is a sample error message looks in this condition.

{ 
    "message": "This server cannot serve the data for this organization. Please use {another region's VIP}", 
    "errorCode": 451, 
    "trackingId": {trackingId} 
}

To use this API the org needs to be licensed for pro pack.

Method
Description
GEThttps://analytics.webexapis.com/v1/analytics/messagingMetrics/dailyTotals
Historical Data related to Messaging
https://analytics.webexapis.com/v1/analytics/messagingMetrics/dailyTotals
GETHistorical Data related to Messaging
GEThttps://analytics.webexapis.com/v1/analytics/roomDeviceMetrics/dailyTotals
Historical Data related to Room Devices
https://analytics.webexapis.com/v1/analytics/roomDeviceMetrics/dailyTotals
GETHistorical Data related to Room Devices
GEThttps://analytics.webexapis.com/v1/analytics/meetingsMetrics/aggregates
Historical Data related to Meetings
https://analytics.webexapis.com/v1/analytics/meetingsMetrics/aggregates
GETHistorical Data related to Meetings

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