DocumentationBlogSupport
Log inSign up
Log inSign up
BlogSupport
Build
Getting StartedPlatform Introduction
Embedded Apps
What's NewOverviewDeveloper GuideSidebar API Quick StartSubmission Checklist for Embedded Apps
Design Guidelines
MessagingMeetingsDevicesSidebarSidebar on Mobile
API Reference
BotsButtons and CardsIntegrationsBYODSService AppsService App GuestsService Apps G2GGuest IssuerWidgetsWebex ConnectLogin with WebexInstant ConnectInstant Connect Meeting LinksDeveloper SandboxBeta ProgramSubmit Your AppSupport PolicyFAQs
APIs
API Behavior ChangesPartners API GuideXML API DeprecationAccess the APIREST API BasicsCompliance
Webex APIs
Reference
Data Sources
Admin
OverviewAdmin APIsHybrid ServicesAuthentication
Guides
Hybrid ServicesWebhooksReal-time File DLP BasicsProvisioning APIsBackground ImagesAudit Events Error Reference
Reference
Admin Audit EventsAuthorizationsEventsGroupsHistorical AnalyticsHybrid ClustersHybrid ConnectorsLicensesMeeting QualitiesOrganization ContactsOrganizationsPartner ManagementPartner Reports/TemplatesPartner TagsPeopleRecording ReportRecordingsReport TemplatesReportsResource Group MembershipsResource GroupsRolesSecurity Audit EventsSession TypesSettingsSpace ClassificationsTracking CodesWorkspace LocationsWorkspace Metrics
Webex Calling Beta
Overview
Guides
Integrations and AuthorizationMetadata and Samples
Webex Calling
OverviewSDKs and ToolsWhat's New
Guides
Integrations and AuthorizationProvisioning APIsMetadata and SamplesBackground Images
Reference
Call ControlsCall RoutingCall Settings For MeCalling Service SettingsClient Call SettingsConference ControlsConverged RecordingsDECT Devices SettingsDevice Call SettingsDevicesEmergency Services SettingsFeatures: Announcement PlaylistFeatures: Announcement RepositoryFeatures: Auto Attendant
GETRead the List of Auto Attendants
GETGet Details for an Auto Attendant
POSTCreate an Auto Attendant
PUTUpdate an Auto Attendant
DELETEDelete an Auto Attendant
GETGet Call Forwarding Settings for an Auto Attendant
PUTUpdate Call Forwarding Settings for an Auto Attendant
POSTCreate a Selective Call Forwarding Rule for an Auto Attendant
GETGet Selective Call Forwarding Rule for an Auto Attendant
PUTUpdate Selective Call Forwarding Rule for an Auto Attendant
DELETEDelete a Selective Call Forwarding Rule for an Auto Attendant
GETGet Auto Attendant Primary Available Phone Numbers
GETGet Auto Attendant Alternate Available Phone Numbers
GETGet Auto Attendant Call Forward Available Phone Numbers
POSTSwitch Mode for Call Forwarding Settings for an Auto Attendant
Features: Call ParkFeatures: Call PickupFeatures: Call QueueFeatures: Call RecordingFeatures: Customer Experience EssentialsFeatures: Hunt GroupFeatures: Operating ModesFeatures: Paging GroupFeatures: Single Number ReachLocation Call SettingsLocation Call Settings: Call HandlingLocation Call Settings: SchedulesLocation Call Settings: VoicemailLocationsNumbersPSTNPartner Reports/TemplatesPeopleRecording ReportReportsReports: Detailed Call HistorySend Activation EmailUser Call SettingsVirtual Line Call SettingsWorkspace Call SettingsWorkspaces
Webex for Broadworks
Overview
Guides
Integrations and AuthorizationDeveloper's Guide
Reference
BroadWorks Billing ReportsBroadWorks EnterprisesBroadWorks SubscribersBroadWorks Workspaces
Webex for Wholesale
Overview
Guides
Developer's Guide
Reference
Wholesale Billing ReportsWholesale Provisioning
Webex for UCM
Guides
Integrations and Authorization
Reference
UCM Profile
Contact Center
Overview
Reference
Data Sources
Customer Journey Data
Overview
Guides
Getting StartedFAQ
Devices
Overview
Guides
Devices
Reference
Device Call SettingsDevice ConfigurationsDevicesWorkspace LocationsWorkspace MetricsWorkspace PersonalizationWorkspacesxAPI
Directory Services
Reference
Domain ManagementIdentity Organization
Meetings
Overview
Guides
Integrations and AuthorizationWebhooksWebinar GuideMeeting Resource Guide
Reference
Meeting ChatsMeeting Closed CaptionsMeeting InviteesMeeting MessagesMeeting ParticipantsMeeting PollsMeeting PreferencesMeeting Q and AMeeting QualitiesMeeting TranscriptsMeetingsMeetings Summary ReportPeopleRecording ReportRecordingsSession TypesTracking CodesVideo MeshWebhooks
Messaging
Overview
Guides
BotsIntegrations and AuthorizationWebhooksButtons and Cards
Reference
Attachment ActionsEventsMembershipsMessagesPeopleRoom TabsRoomsTeam MembershipsTeamsWebhooks
SCIM 2
Overview
Reference
SCIM 2 BulkSCIM 2 GroupsSCIM 2 Users
Workspace Integrations
OverviewTechnical DetailsControl Hub Features
Webex Status API
Full API Reference
Admin Audit EventsAttachment ActionsAuthorizationsBroadWorks Billing ReportsBroadWorks EnterprisesBroadWorks SubscribersBroadWorks WorkspacesCall ControlsCall RoutingCall Settings For MeCalling Service SettingsClient Call SettingsConference ControlsConverged RecordingsDECT Devices SettingsData SourcesDevice Call SettingsDevice ConfigurationsDevicesDomain ManagementEmergency Services SettingsEventsFeatures: Announcement PlaylistFeatures: Announcement RepositoryFeatures: Auto Attendant
GETRead the List of Auto Attendants
GETGet Details for an Auto Attendant
POSTCreate an Auto Attendant
PUTUpdate an Auto Attendant
DELETEDelete an Auto Attendant
GETGet Call Forwarding Settings for an Auto Attendant
PUTUpdate Call Forwarding Settings for an Auto Attendant
POSTCreate a Selective Call Forwarding Rule for an Auto Attendant
GETGet Selective Call Forwarding Rule for an Auto Attendant
PUTUpdate Selective Call Forwarding Rule for an Auto Attendant
DELETEDelete a Selective Call Forwarding Rule for an Auto Attendant
GETGet Auto Attendant Primary Available Phone Numbers
GETGet Auto Attendant Alternate Available Phone Numbers
GETGet Auto Attendant Call Forward Available Phone Numbers
POSTSwitch Mode for Call Forwarding Settings for an Auto Attendant
Features: Call ParkFeatures: Call PickupFeatures: Call QueueFeatures: Call RecordingFeatures: Customer Experience EssentialsFeatures: Hunt GroupFeatures: Operating ModesFeatures: Paging GroupFeatures: Single Number ReachGroupsGuests ManagementHistorical AnalyticsHybrid ClustersHybrid ConnectorsIdentity OrganizationIssuesLicensesLocation Call SettingsLocation Call Settings: Call HandlingLocation Call Settings: SchedulesLocation Call Settings: VoicemailLocationsMeeting ChatsMeeting Closed CaptionsMeeting InviteesMeeting MessagesMeeting ParticipantsMeeting PollsMeeting PreferencesMeeting Q and AMeeting QualitiesMeeting TranscriptsMeetingsMeetings Summary ReportMembershipsMessagesNumbersOrganization ContactsOrganizationsPSTNPartner ManagementPartner Reports/TemplatesPartner TagsPeopleRecording ReportRecordingsReport TemplatesReportsReports: Detailed Call HistoryResource Group MembershipsResource GroupsRolesRoom TabsRoomsSCIM 2 BulkSCIM 2 GroupsSCIM 2 UsersSecurity Audit EventsSend Activation EmailSession TypesSettingsSiteSpace ClassificationsTeam MembershipsTeamsTracking CodesUCM ProfileUser Call SettingsVideo MeshVirtual Line Call SettingsWebhooksWholesale Billing ReportsWholesale ProvisioningWorkspace Call SettingsWorkspace LocationsWorkspace MetricsWorkspace PersonalizationWorkspacesxAPI
API Changelog
SDKs
Space Meetings Migration
Calling
Introduction
Platform
Web
IntroductionQuickstart
Basics
AuthorizationCore ConceptsCalls
Advanced Features
Call SettingsContactsSupplementary ServicesVoicemailBackground Noise Reduction
Kitchen Sink
Meetings
Introduction
Platform
Web
IntroductionQuickstart
Basics
AuthorizationJoin a MeetingMigration To Improved MeetingsPasswords & CaptchasUnified Space Meetings
Advanced Features
Advanced ControlsDialing In and OutStreams & EffectsVideo Resolution
Multistream
Multistream Comprehensive GuideMultistream Quickstart
Migrating SDK V2 to V3
iOSAndroidBrowserNode.jsClick to Call
Developer CommunityCertifications

Features: Auto Attendant

Features: Auto Attendant support reading and writing of Webex Calling Auto Attendant settings for a specific organization.

Viewing these read-only organization settings requires a full or read-only administrator auth token with a scope of spark-admin:telephony_config_read.

Modifying these organization settings requires a full administrator auth token with a scope of spark-admin:telephony_config_write.

A partner administrator can retrieve or change settings in a customer's organization using the optional orgId query parameter.

Method
Description
GEThttps://webexapis.com/v1/telephony/config/autoAttendants
Read the List of Auto Attendants
https://webexapis.com/v1/telephony/config/autoAttendants
GETRead the List of Auto Attendants
GEThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}
Get Details for an Auto Attendant
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}
GETGet Details for an Auto Attendant
POSThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants
Create an Auto Attendant
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants
POSTCreate an Auto Attendant
PUThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}
Update an Auto Attendant
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}
PUTUpdate an Auto Attendant
DELETEhttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}
Delete an Auto Attendant
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}
DELETEDelete an Auto Attendant
GEThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding
Get Call Forwarding Settings for an Auto Attendant
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding
GETGet Call Forwarding Settings for an Auto Attendant
PUThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding
Update Call Forwarding Settings for an Auto Attendant
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding
PUTUpdate Call Forwarding Settings for an Auto Attendant
POSThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding/selectiveRules
Create a Selective Call Forwarding Rule for an Auto Attendant
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding/selectiveRules
POSTCreate a Selective Call Forwarding Rule for an Auto Attendant
GEThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding/selectiveRules/{ruleId}
Get Selective Call Forwarding Rule for an Auto Attendant
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding/selectiveRules/{ruleId}
GETGet Selective Call Forwarding Rule for an Auto Attendant
PUThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding/selectiveRules/{ruleId}
Update Selective Call Forwarding Rule for an Auto Attendant
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding/selectiveRules/{ruleId}
PUTUpdate Selective Call Forwarding Rule for an Auto Attendant
DELETEhttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding/selectiveRules/{ruleId}
Delete a Selective Call Forwarding Rule for an Auto Attendant
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding/selectiveRules/{ruleId}
DELETEDelete a Selective Call Forwarding Rule for an Auto Attendant
GEThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/availableNumbers
Get Auto Attendant Primary Available Phone Numbers
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/availableNumbers
GETGet Auto Attendant Primary Available Phone Numbers
GEThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/alternate/availableNumbers
Get Auto Attendant Alternate Available Phone Numbers
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/alternate/availableNumbers
GETGet Auto Attendant Alternate Available Phone Numbers
GEThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/callForwarding/availableNumbers
Get Auto Attendant Call Forward Available Phone Numbers
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/callForwarding/availableNumbers
GETGet Auto Attendant Call Forward Available Phone Numbers
POSThttps://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding/actions/switchMode/invoke
Switch Mode for Call Forwarding Settings for an Auto Attendant
https://webexapis.com/v1/telephony/config/locations/{locationId}/autoAttendants/{autoAttendantId}/callForwarding/actions/switchMode/invoke
POSTSwitch Mode for Call Forwarding Settings for an Auto Attendant

Connect

Support

Developer Community

Developer Events

Contact Sales

Handy Links

Webex Ambassadors

Webex App Hub

Resources

Open Source Bot Starter Kits

Download Webex

DevNet Learning Labs

Terms of Service

Privacy Policy

Cookie Policy

Trademarks

© 2025 Cisco and/or its affiliates. All rights reserved.