Features: Call Queue
Features: Call Queue supports reading and writing of Webex Calling Call Queue settings for a specific organization.
Supervisors are users who manage agents and who perform functions including monitoring, coaching, and more.
Viewing these read-only organization settings requires a full or read-only administrator auth token with a scope of spark-admin:telephony_config_read
.
Modifying these organization settings requires a full administrator auth token with a scope of spark-admin:telephony_config_write
.
A partner administrator can retrieve or change settings in a customer's organization using the optional orgId
query parameter.