Features: Call Queue
Not supported for Webex for Government (FedRAMP)
Features: Call Queue supports reading and writing of Webex Calling Call Queue settings for a specific organization.
Viewing these read-only organization settings requires a full or read-only administrator auth token with a scope of spark-admin:telephony_config_read
.
Modifying these organization settings requires a full administrator auth token with a scope of spark-admin:telephony_config_write
.
A partner administrator can retrieve or change settings in a customer's organization using the optional orgId
query parameter.
Method
Description
Read the List of Call Queues
Create a Call Queue
Delete a Call Queue
DELETEDelete a Call Queue
Get Details for a Call Queue
GETGet Details for a Call Queue
Update a Call Queue
PUTUpdate a Call Queue
Read the List of Call Queue Announcement Files
GETRead the List of Call Queue Announcement Files
Delete a Call Queue Announcement File
DELETEDelete a Call Queue Announcement File
Get Call Forwarding Settings for a Call Queue
GETGet Call Forwarding Settings for a Call Queue
Update Call Forwarding Settings for a Call Queue
PUTUpdate Call Forwarding Settings for a Call Queue
Create a Selective Call Forwarding Rule for a Call Queue
POSTCreate a Selective Call Forwarding Rule for a Call Queue
Get Selective Call Forwarding Rule for a Call Queue
GETGet Selective Call Forwarding Rule for a Call Queue
Update a Selective Call Forwarding Rule for a Call Queue
PUTUpdate a Selective Call Forwarding Rule for a Call Queue
Delete a Selective Call Forwarding Rule for a Call Queue
DELETEDelete a Selective Call Forwarding Rule for a Call Queue
Get Details for a Call Queue Holiday Service
GETGet Details for a Call Queue Holiday Service
Update a Call Queue Holiday Service
PUTUpdate a Call Queue Holiday Service
Get Details for a Call Queue Night Service
GETGet Details for a Call Queue Night Service
Update a Call Queue Night Service
PUTUpdate a Call Queue Night Service
Get Details for a Call Queue Forced Forward
GETGet Details for a Call Queue Forced Forward
Update a Call Queue Forced Forward service
PUTUpdate a Call Queue Forced Forward service
Get Details for a Call Queue Stranded Calls
GETGet Details for a Call Queue Stranded Calls
Update a Call Queue Stranded Calls service
PUTUpdate a Call Queue Stranded Calls service