Webex App Hub Submission Process

The Webex App Hub enables anyone to share their integrations and bots with the rest of the Webex community.

anchorApp Submissions

Should you submit your app? It's up to you! If you believe it will benefit other Webex users, it's always nice to share. Consider submitting only when:

  • Your app is final and tested
  • Anyone can add and use it
  • App promotion is important

If your app is for internal or testing use only — don't worry — submissions are completely optional.

Still in? Great.
To ensure a quicker approval process, please review everything on the submission checklist.

anchorSubmission Checklist

Your Integration or Bot must have:

  • Valid entries in all the submission fields
  • A privacy policy that explains how you handle user data
  • A clear description pointing out the benefits of the Integration or Bot
  • An onboarding process and active customer support model
  • Respond appropriately to common initial commands, like: "hi," "help," or "hello"
  • A monitoring process to ensure Integration or Bot remains functional
  • All features fully operational and tested (no tests or demo bots, please!)
  • NO third-party advertisements. If your integration or bot requires fees or subscriptions, please include all pricing details in the description
  • NO grammatical errors, foul language, or obscene images in the submission fields or rendered messages in Webex
  • NO "Cisco", "Spark", "Webex", "Teams", or other Cisco trademarks in the app title or logo without express permission from Cisco

Your Integration should also:

  • Use minimum necessary scopes from the OAuth list
  • Be provisioned in your My Webex Apps. Do NOT create Integrations purely for listing purposes
  • Have a landing page that redirects from the Webex App Hub and clearly explains your Webex Integration. The landing page should include an "Add to Webex" button, which starts the self-enabled user OAuth process. If not, instructions must provide users a try/use option. This page can NOT be your company home page

Your Bot should also:

  • Be provisioned in your My Webex Apps and follow group space @mention etiquette
  • Use buttons and cards in messages sent to Webex spaces by including a card attachment
anchorReview Process

The app review process usually takes 1-3 weeks based on the quality of your submission. Once you submit, someone from our review team will work with you throughout the review process.

Note: Cisco performs testing on all apps before listing on the Webex App Hub.

After approval, if any integration or bot is not functional or the information provided is not valid, it will be de-listed immediately. But don't worry, we will notify you, provide support, and allow you to fix the issue and relist it on the Webex App Hub.

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