Webex Contact Center

The Webex status API lets you programmatically access comprehensive data on the status of Webex services.

This documentation is external to the Webex Developer Portal.

Status summary — Get a summary of the status page, including a status indicator, component statuses, unresolved incidents, and any upcoming or in-progress scheduled maintenances.
Complete status rollup — Get the components for the status page. Each component is listed along with its status - one of operational, under_maintenance,degraded_performance, partial_outage, or major_outage.
Status page components — Get the components for the status page. Each component is listed along with its status - one of operational, under_maintenance,degraded_performance, partial_outage, or major_outage.
Unresolved incidents — Get a list of any unresolved incidents. This response will only return incidents in the Investigating, Identified, or Monitoring state.
50 most recent incidents — Includes all unresolved incidents as described above, as well as those in the Resolved state.
Upcoming scheduled maintenance — Get a list of any upcoming maintenances. This response will only return scheduled maintenances still in the Scheduled state.
Active scheduled maintenance — Get a list of any active maintenances. This response will only return scheduled maintenances in the In Progress state.
50 most recent scheduled maintenances — Includes scheduled maintenances in Scheduled , In Progress or Completed state.