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Licenses

An allowance for features and services that are provided to users on a Webex services subscription. Cisco and its partners manage the amount of licenses provided to administrators and users. License can be assigned only by admins.

Viewing the list of all licenses in your organization and viewing license details requires an administrator auth token with a scope of spark-admin:licenses_read.

Updating the licenses of users requires an administrator auth token with a scope of spark-admin:people_write.

The license assignment API now supports partial success scenarios. When assigning multiple licenses to a user, if some licenses can be assigned successfully while others fail due to constraints or conflicts, the API returns a 206 Partial Content status code instead of failing the entire request. This allows for more robust bulk license operations, providing detailed information about which licenses were assigned successfully and which failed, along with specific error details for each failure. Previously, if any single license in a batch could not be assigned, the entire request would fail.

To learn about how to allocate Hybrid Services licenses, see the Managing Hybrid Services guide.

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