CreateBlogSupport
Log inSign up
Home
Webex Meetings
  • Overview
  • Guides
  • API Behavior Changes
  • REST API Basics
  • API REFERENCE
  • All APIs
  • Changelog
  • SDK
  • AI Assistant for Developers
  • Widgets
  • Tutorials
  • Suite Sandbox
  • Beta Program
  • Webex Status API
  • XML API Deprecation

Webex Meetings

Media Quality Indicators

Understand media quality during a call or meeting by registering a callback for changes in media quality information.

Media Quality Indicator methods provides insights into the network conditions and device status during an active call. It includes notifications for issues like poor uplink, poor downlink, network loss, and confirmation of a good connection.

This feature is available starting from SDK version 3.4.0 onwards.

anchorRegister for Media Quality Updates

anchor

To register for media quality updates:

call.onMediaQualityInfoChanged = { indicator in
    switch indicator {
    case .Good:
               // Quality is good.
    case .PoorUplink:
               // Poor uplink local network condition, e.g., packet loss or jitter between the media server and device while sending media.
    case .PoorDownlink:
               // Poor downlink local network condition, e.g., packet loss or jitter between the media server and device while receiving media.
    case .NetworkLost:
                // Network lost.
    case .DeviceLimitation:
                // The device has poor capability, e.g., insufficient CPU cores or memory size.
    case .HighCpuUsage:
               // The device has high CPU usage.
  }
}

Media quality indicators

anchorUnregister from Media Quality Updates

anchor

To unregister from meeting quality updates:

call.onMediaQualityInfoChanged = nil

Unregistered from meeting quality upates

In This Article
  • Register for Media Quality Updates
  • Unregister from Media Quality Updates

Connect

Support

Developer Community

Developer Events

Contact Sales

Handy Links

Webex Ambassadors

Webex App Hub

Resources

Open Source Bot Starter Kits

Download Webex

DevNet Learning Labs

Terms of Service

Privacy Policy

Cookie Policy

Trademarks

© 2025 Cisco and/or its affiliates. All rights reserved.