We are excited to introduce a powerful new feature for Webex Contact Center: the ability to leverage Webex Contact Center (CC) APIs from within Flow Designer using a new Webex CC HTTP Connector. This addition empowers organizations to customize their workflows by seamlessly integrating public Webex CC APIs into the Webex Contact Center Flow Designer.

Join our resident tech writer as he tries out coaxing AI into doing his job...

Check out Raffaele Lagana's guide describing how you can get your own RSS parser Bot running. The blog will also cover some sample applications that read RSS feeds and update a Webex space through a Webex Bot.

Learn how Webex Service Apps can automatically schedule meetings for users within an organization with a sample Python application.

Check out this Python application that demonstrates how an Admin or Compliance Officer can bulk download Webex Meeting Recordings using the developer APIs.

Learn how to get started building a custom desktop with the Agents APIs in this edition of The A-Z of Webex Contact Center APIs: Agents.