Showing 10 results for "webx maza"

• Using Websockets in a Browser with Webex

  Blog
  /blog/using-websockets-in-a-browser-with-webex

  In this guide, we will walk you through creating and using websockets in a browser-based app, which will listen for events sent from Webex...With websockets, you can set up a listener directly in your code that will keep an ear out for incoming events sent by the Webex platform, and you can handle them right in your application...It will be entered into a field in the HTML web page when the demo is launched and is needed for the demo to function

• Using Websockets with the Webex JavaScript SDK

  Blog
  /blog/using-websockets-with-the-webex-javascript-sdk

  Most developers who have created applications for Webex are familiar with the concept of [Webhooks...When your application runs as a web server using a publicly-accessible URL, you don’t need to do much else beyond creating a webhook and having an app running at the webhook's targetUrl to process the webhook payload...To get around this problem, we recently introduced functionality in the Webex JavaScript SDK that allows applications to "listen" for Webex messaging events using websockets, a technology that does not require a web server running on a public IP address

• Subscribe Notification

  API
  /docs/api/v1/notification/subscribe-notification

• Subscribe Realtime Notification

  API
  /docs/api/v1/realtime/subscribe-realtime-notification

• Overview

  Documentation
  /docs/meetings

  Webex Meetings Webex Meetings offers integrated audio, video, and content sharing with highly secure web meetings from the cloud...The Webex Meetings REST API allows developers to add basic Webex scheduling functionality to their custom applications or websites... Creating and Using Webex Apps The base URL for the Webex REST API is

• Contact Control APIs

  Documentation
  /docs/contact-control-apis
  • [Subscribe to Web Socket Notifications for Contact Control Possible Notification Payloads Received AgentStationLoginSuccess json { "data": { "agentId": "001e9881-c04c-4a70-bace-1445f750b71c", "agentSessionId": "7f264650-31a6-4a7d-a33b-e6fb9993d6a7", "auxCodeId": "5c3335aa-88db-4947-aa7d-c38524c0b02c", "channelsMap": { "chat": [ "37347dcf-33f9-4965-aa1e-2c7f16b617a1", "ef55f1d2-4189-423c-a83e-6db3016de387", "8018e7cd-6d62-42cf-a5c7-03829b959b7d" ], "email": [ "3bbad342-dd54-4af6-b4b7-dca3c3330328", "c4dd5b2b-928a-4e46-91b9-7632aad7f930", "9609cf4d-3b64-4d20-80e6-68eb295443a1" ], "social": [], "telephony": ["a1ebee51-f2fa-44b9-a976-323f40e42306"] }, "chatCount": 3, "dn": "2147661277", "emailCount": 3, "eventType": "AgentDesktopMessage", "interactionIds": [], "lastIdleCodeChangeTimestamp": 1662150590079, "lastStateChangeTimestamp": 1662150590079, "orgId": "2f342cf9-178b-46d1-ba54-35adda6e36d2", "profileType": "BLENDED", "roles": ["agent"], "siteId": "67c5b4c8-9c78-4400-8148-8254dc550c49", "skillProfileId": "6695b971-877e-4b04-9925-d78f6adfa8da", "skillProfileName": "Aditya-Email-Skill-Profile", "skills": [ { "agentId": "001e9881-c04c-4a70-bace-1445f750b71c", "skillId": "78f5c17d-3642-49ef-9b18-685aa9db0c6c", "skillName": "Aditya-Email-Skill", "skillType": "proficiency", "skillValue": "2" } ], "status": "LoggedIn", "subStatus": "Idle", "teamId": "510d198d-7aa7-4b75-a5ff-e61759f4f313", "trackingId": "fe24a3e0-2afd-11ed-9721-4938f06d5a82", "type": "AgentStationLoginSuccess", "voiceCount": 1, "deviceType": "AGENT_DN", "deviceId": "2147661277" }, "orgId": "2f342cf9-178b-46d1-ba54-35adda6e36d2", "trackingId": "notifs_01b9c62e-b22e-4050-b496-8f5988734b6d", "type": "StationLogin" } AgentStationLoginFailed json { "data": { "agentId": "edc1fb3f-4780-4c0c-9b39-a9e2d87716a4", "orgId": "e2e28895-debe-6711-be9c-b80f9c633ab8", "reason": "User not found", "reasonCode": 404, "trackingId": "05d03db9-7468-41eb-af6d-a628ef95dedb", "type": "AgentStationLoginFailed" }, "orgId": "e2e28895-debe-4822-be9c-b80f9c633ab8", "trackingId": "notifs_2053ec66-9d61-4187-8736-8b42e964cb90", "type": "StationLogin" } AgentLogoutSuccess json { "data": { "agentId": "a13a0c0f-39fa-4122-80d8-f2c2266e6391", "agentSessionId": "a1426bf6-fee5-454e-9a61-171bf1886f1a", "eventType": "AgentDesktopMessage", "loggedOutBy": "SELF", "orgId": "969e6ea2-84b4-4b2c-aeef-7b2b1c3d2507", "status": "LoggedOut", "subStatus": "Idle", "trackingId": "148d5d30-fc64-f1eb-aa93-dd6fc1f07bef", "type": "AgentLogoutSuccess", "roles": ["Supervisor", "Agent"] }, "orgId": "969e6ea2-84b4-4b2c-afff-7b2b1c3d2507", "trackingId": "notifs_84d806da-ff95-4565-aa09-2ec462a0b5c2", "type": "Logout" } AgentLogoutFailed json { "data": { "agentId": "a13a0c0f-39fa-4122-80d8-f2c2266e6391", "orgId": "969e6ea2-84b4-4b2c-aeef-7b2b1c3d2507", "reason": "There is assigned contact", "reasonCode": 432, "trackingId": "148d5d30-fc64-f1eb-aa93-dd6fc1f07bef", "eventType": "AgentDesktopMessage", "type": "AgentLogoutFailed" }, "orgId": "969e6ea2-84b4-4b2c-afff-7b2b1c3d2507", "trackingId": "notifs_84d806da-ff95-4565-aa09-2ec462a0b5c2", "type": "Logout" } AgentStateChangeSuccess json { "data": { "agentId": "cba5659a-283e-49a7-8ff0-9ec3174b944f", "agentSessionId": "0fb0927d-2f62-ff2c-9fd3-fda156bc5b58", "auxCodeId": "AXi0MJKEJ3z7afsepwGa", "connectedChannels": [], "eventType": "AgentDesktopMessage", "lastIdleCodeChangeTimestamp": 1628879398131, "lastStateChangeReason": "", "lastStateChangeTimestamp": 1628879398131, "orgId": "e8ea5d3c-75cf-4465-ff83-d8a7f130b545", "status": "LoggedIn", "subStatus": "Idle", "trackingId": "768b6c70-fc64-ffeb-982d-d9edfca5c129", "type": "AgentStateChangeSuccess" }, "orgId": "e8ea5d3c-75cf-4465-9ff3-d8a7f130b545", "trackingId": "notifs_e221605d-7806-4ff0-9e02-999cd5aae06a", "type": "AgentStateChange" } AgentStateChangeFailed json { "data": { "agentId": "cba5659a-283e-49a7-8ff0-9ec3174b944f", "agentSessionId": "0fb0927d-2f62-ff2c-9fd3-fda156bc5b58", "auxCodeId": "AXi0MJKEJ3z7afsepwGa", "reason": "There are assigned contacts in progress", "reasonCode": 402, "trackingId": "768b6c70-fc64-ffeb-982d-d9edfca5c129", "eventType": "AgentDesktopMessage", "type": "AgentStateChangeFailed" }, "orgId": "e8ea5d3c-75cf-4465-9ff3-d8a7f130b545", "trackingId": "notifs_e221605d-7806-4ff0-9e02-999cd5aae06a", "type": "AgentStateChange" } AgentReloginSuccess json { "data": { "agentId": "45f50ff2-d2fa-4aff-954c-29692863baff", "agentSessionId": "2913a3aa-ff3c-4add-bc30-ba855034329a", "auxCodeId": "7443", "channelsMap": { "chat": [], "email": [], "social": [], "telephony": ["8fb26b17-d3b9-421f-bff1-ae1f600dca24"] }, "dn": "79962052", "eventType": "AgentDesktopMessage", "interactionIds": [], "isExtension": false, "lastIdleCodeChangeTimestamp": 1628861275387, "lastStateChangeReason": "", "lastStateChangeTimestamp": 1628861275387, "orgId": "5b02f5ac-b2a3-4ff9-8a66-ca1c2a83bd17", "profileType": "BLENDED", "siteId": "556", "status": "LoggedIn", "subStatus": "Idle", "teamId": "9236", "roles": ["Agent", "Supervisor"], "trackingId": "66703190-fc64-ffeb-bdc2-e9fea4bd21b6", "type": "AgentReloginSuccess", "deviceType": "AGENT_DN", "deviceId": "79962052" }, "orgId": "5b02f5ac-b2a3-4219-ff66-ca1c2a83bd17", "trackingId": "notifs_50a34674-ff36-4db3-a3de-e97c78c1218b", "type": "AgentReloginSuccess" } AgentContact ```json { "data": { "agentId": "17eb03c9-2eae-ffe0-822b-cfd14b30239a", "consultMediaResourceId": null, "eventType": "RoutingMessage", "interaction": { "callAssociatedData": { "DispositionCode": { "agentEditable": true, "displayName": "Disposition Code", "name": "DispositionCode", "type": "STRING", "value": "Please Enter Disposition" }, "Some_Site": { "agentEditable": false, "displayName": "Location Called", "name": "Some_Site", "type": "STRING", "value": "Some Services" }, "ani": { "agentEditable": false, "displayName": "ani", "name": "ani", "type": "STRING", "value": "" }, "dn": { "agentEditable": false, "displayName": "dn", "name": "dn", "type": "STRING", "value": "" }, "ronaTimeout": { "agentEditable": false, "displayName": "ronaTimeout", "name": "ronaTimeout", "type": "STRING", "value": "18" }, "virtualTeamName": { "agentEditable": false, "displayName": "virtualTeamName", "name": "virtualTeamName", "type": "STRING", "value": "Sample Marketing LAA" } }, "callAssociatedDetails": { "ani": "+1911028", "dn": "+1912118", "ronaTimeout": "18", "virtualTeamName": "Some Marketing" }, "callFlowParams": {}, "callProcessingDetails": { "CONTINUE_RECORDING_ON_TRANSFER": "true", "EP_ID": "AXjrWErNWmiYcFh7QDSQ", "QMgrName": "aqm", "QueueId": "AXk4lbZds49y881m_M0b", "ani": "+1911028", "dnis": "+1912118", "fceRegisteredEvents": "", "isParked": "false", "mohFileName": "defaultmusic_on_hold

• Quickstart

  Documentation
  /docs/cc-web-widgets-quickstart

  webex...webex...join(__dirname, 'public') }, client: { overlay: { errors: true, // You can still show errors warnings: false, // Disable warnings in the overlay }, }, compress: true, port: 3000, hot: true, open: true }, devtool: 'source-map' }; ``` Webex Contact Center Integration Follow these steps to get your integration up and running quickly

• Guest Issuer

  Documentation
  /docs/guest-issuer

  As a Webex developer, you can create [Integrations to interact with Webex on behalf of a user...But, what if you want to interact with users who do not have a Webex account...These users may be visitors to a website who you'd like to message with over Webex

• Overview

  Documentation
  /docs/journey-data-service

• Service App Guests

  Documentation
  /docs/sa-guest-management

  As a Webex developer, you can create [Integrations to interact with Webex on behalf of a user...But, what if you want to interact with users who do not have a Webex account...These users may be visitors to a website who you'd like to message with over Webex