anchorGetting Started Guides

• Quickstart Guide - Quick integration guide with code examples for existing projects.

anchorVersion

Please refer to the package.json file section in the Quickstart Guide for the recommended version of all the dependencies working together.

For the latest version of @webex/cc-widgets, please visit the npm page.

anchorSupported Browsers

The Webex Contact Center Widgets have been tested on the browsers listed below.

• Google Chrome (Recommended)
• Mozilla Firefox
• Microsoft Edge
• Safari on MacOS

Ensure that you are using one of these supported browsers for the best experience.

anchorList of Widgets

The widgets package offers a set of ready-made components to enhance agent workflows:

• StationLogin: Render an agent station login & profile update experience.
• UserState: Display and manage agent states like available, idle, busy.
• IncomingTask: Present and respond to incoming tasks with accept or reject actions.
• TaskList: Display, toggle and manage multiple tasks in a list view.
• CallControlCAD: Provide active task capabilities such as hold/resume, recording, consult/transfer, end, and wrap-up.
• OutdialCall: Enable agents to make outbound calls directly from the contact center interface.

anchorKitchen Sink App

Check out the Widgets Kitchen Sink app to explore Contact Center features interactively.