The Capture resource is a snippet of media. Specifically, Captures are the recorded pieces of media produced from a Task. Supported channels are Voice, Chat, Email & Social (as applicable for the solution). There can be one or many Captures for any given Task. Captures are accessible for both open (voice only) and closed Tasks (all channels). Requires one of the following scopes cjp:config_read, cjp-analyzer:read.

For partner admins the required scope is Identity:SCIM and the role is atlas-portal.partner.salesadmin as well as at least one from id_full_admin or id_readonly_admin. Additionally, the org ID must be included in the managed org list. This is accomplished by adding the org to the Managed customer orgs list in control hub.