anchorSign In to Phone Services

To connect to Webex calling phone services:

webex.phone.connectPhoneServices(completionHandler: { result in
    switch result {
    case .success:
        // PhoneServices connected successfully.
    case .failure:
        // PhoneServices connection failed.
    }
})

The phone service status updates are provided via the onUCServerConnectionStateChanged callback.

anchorSign Out of Phone Services

To disconnect from Webex calling phone services:

webex.phone.disconnectPhoneServices(completionHandler: { result in
    switch result {
    case .success:
        // PhoneServices disconnected successfully.
    case .failure:
        // PhoneServices disconnection failure.
    }
})

The phone service status updates are provided via the onUCServerConnectionStateChanged callback.

anchorCheck the User Calling Type

The SDK supports various calling types, such as CUCM and WebexCalling. A user is associated with one calling type at most. Use webex.phone.getCallingType() method to check the user's calling type:

if(webex.phone.getCallingType() == Phone.CallingType.WebexCalling){
    // Indicates Webex Calling is supported for the signed-in user.
}

anchorExternal Tracking ID Retrieval

To obtain an externalTrackingId for call logging and metrics:

call.externalTrackingId
// Use the trackingId after the onInfoChanged callback has fired.

anchorRetrieve Video Enabled Status

The isVideoEnabled() method determines whether video calling is enabled for a user in the Control Hub, affecting the availability of local and remote video features for calls. It is applicable to Locus, CUCM, WebexCalling, and WebexForBroadworks calls only. This setting does not influence video availability for meetings. Available since v3.9.0:

let isVideoEnabled = Call.isVideoEnabled
// True if video is enabled, false otherwise.