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GETRead Person's Calling Behavior
PUTConfigure a person's Calling Behavior
GETRead Barge In Settings for a Person
PUTConfigure Barge In Settings for a Person
GETRead Forwarding Settings for a Person
PUTConfigure Call Forwarding Settings for a Person
GETRead Call Intercept Settings for a Person
PUTConfigure Call Intercept Settings for a Person
POSTConfigure Call Intercept Greeting for a Person
GETRead Call Recording Settings for a Person
PUTConfigure Call Recording Settings for a Person
GETRead Caller ID Settings for a Person
PUTConfigure Caller ID Settings for a Person
GETRead Do Not Disturb Settings for a Person
PUTConfigure Do Not Disturb Settings for a Person
GETRead Voicemail Settings for a Person
PUTConfigure Voicemail Settings for a Person
POSTConfigure Busy Voicemail Greeting for a Person
POSTConfigure No Answer Voicemail Greeting for a Person
GETList of Schedules for a Person
POSTCreate Schedule for a Person
GETGet a Schedule Details
PUTUpdate a Schedule
DELETEDelete a Schedule
GETFetch Event for a person's Schedule
POSTAdd a New Event for Person's Schedule
PUTUpdate an Event for a person's Schedule
DELETEDelete an Event for a person's Schedule
GETRead Call Waiting Settings for a Person
PUTConfigure Call Waiting Settings for a Person
GETRetrieve a person's Monitoring Settings
PUTModify a person's Monitoring Settings
GETGet a List of Phone Numbers for a Person
GETRetrieve a person's Application Services Settings
PUTModify a person's Application Services Settings
GETGet a person's Privacy Settings
PUTConfigure a person's Privacy Settings
GETRetrieve Executive Assistant Settings for a Person
PUTModify Executive Assistant Settings for a Person
GETRead Receptionist Client Settings for a Person
PUTConfigure Receptionist Client Settings for a Person
GETRead Push-to-Talk Settings for a Person
PUTConfigure Push-to-Talk Settings for a Person
GETRead Hoteling Settings for a Person
PUTConfigure Hoteling Settings for a Person
POSTReset Voicemail PIN
GETRead Incoming Permission Settings for a Person
PUTConfigure Incoming Permission Settings for a Person
GETRetrieve a person's Outgoing Calling Permissions Settings
PUTModify a person's Outgoing Calling Permissions Settings
PUTAssign or Unassign numbers to a person
GETRetrieve List of Call Queue Caller ID information
GETRetrieve a Call Queue Agent's Caller ID information
PUTModify a Call Queue Agent's Caller ID information
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GETRead Person's Calling Behavior
PUTConfigure a person's Calling Behavior
GETRead Barge In Settings for a Person
PUTConfigure Barge In Settings for a Person
GETRead Forwarding Settings for a Person
PUTConfigure Call Forwarding Settings for a Person
GETRead Call Intercept Settings for a Person
PUTConfigure Call Intercept Settings for a Person
POSTConfigure Call Intercept Greeting for a Person
GETRead Call Recording Settings for a Person
PUTConfigure Call Recording Settings for a Person
GETRead Caller ID Settings for a Person
PUTConfigure Caller ID Settings for a Person
GETRead Do Not Disturb Settings for a Person
PUTConfigure Do Not Disturb Settings for a Person
GETRead Voicemail Settings for a Person
PUTConfigure Voicemail Settings for a Person
POSTConfigure Busy Voicemail Greeting for a Person
POSTConfigure No Answer Voicemail Greeting for a Person
GETList of Schedules for a Person
POSTCreate Schedule for a Person
GETGet a Schedule Details
PUTUpdate a Schedule
DELETEDelete a Schedule
GETFetch Event for a person's Schedule
POSTAdd a New Event for Person's Schedule
PUTUpdate an Event for a person's Schedule
DELETEDelete an Event for a person's Schedule
GETRead Call Waiting Settings for a Person
PUTConfigure Call Waiting Settings for a Person
GETRetrieve a person's Monitoring Settings
PUTModify a person's Monitoring Settings
GETGet a List of Phone Numbers for a Person
GETRetrieve a person's Application Services Settings
PUTModify a person's Application Services Settings
GETGet a person's Privacy Settings
PUTConfigure a person's Privacy Settings
GETRetrieve Executive Assistant Settings for a Person
PUTModify Executive Assistant Settings for a Person
GETRead Receptionist Client Settings for a Person
PUTConfigure Receptionist Client Settings for a Person
GETRead Push-to-Talk Settings for a Person
PUTConfigure Push-to-Talk Settings for a Person
GETRead Hoteling Settings for a Person
PUTConfigure Hoteling Settings for a Person
POSTReset Voicemail PIN
GETRead Incoming Permission Settings for a Person
PUTConfigure Incoming Permission Settings for a Person
GETRetrieve a person's Outgoing Calling Permissions Settings
PUTModify a person's Outgoing Calling Permissions Settings
PUTAssign or Unassign numbers to a person
GETRetrieve List of Call Queue Caller ID information
GETRetrieve a Call Queue Agent's Caller ID information
PUTModify a Call Queue Agent's Caller ID information
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GETRead Person's Calling Behavior
PUTConfigure a person's Calling Behavior
GETRead Barge In Settings for a Person
PUTConfigure Barge In Settings for a Person
GETRead Forwarding Settings for a Person
PUTConfigure Call Forwarding Settings for a Person
GETRead Call Intercept Settings for a Person
PUTConfigure Call Intercept Settings for a Person
POSTConfigure Call Intercept Greeting for a Person
GETRead Call Recording Settings for a Person
PUTConfigure Call Recording Settings for a Person
GETRead Caller ID Settings for a Person
PUTConfigure Caller ID Settings for a Person
GETRead Do Not Disturb Settings for a Person
PUTConfigure Do Not Disturb Settings for a Person
GETRead Voicemail Settings for a Person
PUTConfigure Voicemail Settings for a Person
POSTConfigure Busy Voicemail Greeting for a Person
POSTConfigure No Answer Voicemail Greeting for a Person
GETList of Schedules for a Person
POSTCreate Schedule for a Person
GETGet a Schedule Details
PUTUpdate a Schedule
DELETEDelete a Schedule
GETFetch Event for a person's Schedule
POSTAdd a New Event for Person's Schedule
PUTUpdate an Event for a person's Schedule
DELETEDelete an Event for a person's Schedule
GETRead Call Waiting Settings for a Person
PUTConfigure Call Waiting Settings for a Person
GETRetrieve a person's Monitoring Settings
PUTModify a person's Monitoring Settings
GETGet a List of Phone Numbers for a Person
GETRetrieve a person's Application Services Settings
PUTModify a person's Application Services Settings
GETGet a person's Privacy Settings
PUTConfigure a person's Privacy Settings
GETRetrieve Executive Assistant Settings for a Person
PUTModify Executive Assistant Settings for a Person
GETRead Receptionist Client Settings for a Person
PUTConfigure Receptionist Client Settings for a Person
GETRead Push-to-Talk Settings for a Person
PUTConfigure Push-to-Talk Settings for a Person
GETRead Hoteling Settings for a Person
PUTConfigure Hoteling Settings for a Person
POSTReset Voicemail PIN
GETRead Incoming Permission Settings for a Person
PUTConfigure Incoming Permission Settings for a Person
GETRetrieve a person's Outgoing Calling Permissions Settings
PUTModify a person's Outgoing Calling Permissions Settings
PUTAssign or Unassign numbers to a person
GETRetrieve List of Call Queue Caller ID information
GETRetrieve a Call Queue Agent's Caller ID information
PUTModify a Call Queue Agent's Caller ID information
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Configure Call Recording Settings for a Person

Configure a person's Call Recording settings.

The Call Recording feature provides a hosted mechanism to record the calls placed and received on the Carrier platform for replay and archival. This feature is helpful for quality assurance, security, training, and more.

This API requires a full or user administrator auth token with the spark-admin:people_write scope.

PUT/v1/people/{personId}/features/callRecording
URI Parameters
personId
stringrequired

Unique identifier for the person.

Query Parameters
orgId
string

ID of the organization in which the person resides. Only admin users of another organization (such as partners) may use this parameter as the default is the same organization as the token used to access API.

Body Parameters
enabled
boolean

true if call recording is enabled.

record
enum

Call recording scenario.

Always
string

Incoming and outgoing calls will be recorded with no control to start, stop, pause, or resume.

Never
string

Calls will not be recorded.

Always with Pause/Resume
string

Calls are always recorded, but user can pause or resume the recording. Stop recording is not supported.

On Demand with User Initiated Start
string

Records only the portion of the call after the recording start (*44) has been entered. Pause, resume, and stop controls are supported.

recordVoicemailEnabled
boolean

When true, voicemail messages are also recorded.

startStopAnnouncementEnabled
boolean

When enabled, an announcement is played when call recording starts and an announcement is played when call recording ends.

notification
object

Pause/resume notification settings.

enabled
boolean

true when notification feature is in effect. false indicates notification is disabled.

repeat
object

Beep sound plays periodically.

interval
number

Interval at which warning tone "beep" will be played. This interval is an integer from 10 to 1800 seconds

enabled
boolean

true when ongoing call recording tone will be played at the designated interval. false indicates no warning tone will be played.

Response Codes

The list below describes the common success and error responses you should expect from the API.

CodeStatusDescription
200OKSuccessful request with body content.
201CreatedThe request has succeeded and has led to the creation of a resource.
202AcceptedThe request has been accepted for processing.
204No ContentSuccessful request without body content.
400Bad RequestThe request was invalid or cannot be otherwise served. An accompanying error message will explain further.
401UnauthorizedAuthentication credentials were missing or incorrect.
403ForbiddenThe request is understood, but it has been refused or access is not allowed.
404Not FoundThe URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.
405Method Not AllowedThe request was made to a resource using an HTTP request method that is not supported.
409ConflictThe request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.
410GoneThe requested resource is no longer available.
415Unsupported Media TypeThe request was made to a resource without specifying a media type or used a media type that is not supported.
423LockedThe requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.
428Precondition RequiredFile(s) cannot be scanned for malware and need to be force downloaded.
429Too Many RequestsToo many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.
500Internal Server ErrorSomething went wrong on the server. If the issue persists, feel free to contact the Webex Developer Support team.
502Bad GatewayThe server received an invalid response from an upstream server while processing the request. Try again later.
503Service UnavailableServer is overloaded with requests. Try again later.
504Gateway TimeoutAn upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.
  • Try it
  • Example
PUT
/v1/people//features/callRecording{?orgId}
Log in to try the API.
Header
Query Parameters
  • ID of the organization in which the person resides. Only admin users of another organization (such as partners) may use this parameter as the default is the same organization as the token used to access API.
Body
  • `true` if call recording is enabled.
  • Call recording scenario.
  • When `true`, voicemail messages are also recorded.
  • When enabled, an announcement is played when call recording starts and an announcement is played when call recording ends.
  • Pause/resume notification settings.
  • Beep sound plays periodically.
  • Request
  • Response
https://webexapis.com/v1/people/Y2lzY29zcGFyazovL3VzL1BFT1BMRS8xMWEzZjk5MC1hNjg5LTQ3N2QtYmU2Yi03MTIwMDI1ZDhhYmI/features/callRecording?orgId=Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
{
    "enabled": true,
    "record": "Always with Pause/Resume",
    "notification": {
            "enabled": true
    },
    "startStopAnnouncementEnabled": true,
    "recordVoicemailEnabled": true,
    "repeat": {
            "enabled": true
    }
}
204 / No Content

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