Read the List of Call Queue Announcement Files
List file info for all Call Queue announcement files associated with this Call Queue.
Call Queue announcement files contain messages and music that callers hear while waiting in the queue. A call queue can be configured to play whatever subset of these announcement files is desired.
Retrieving this list of files requires a full or read-only administrator or location administrator auth token with a scope of spark-admin:telephony_config_read.
Note that uploading of announcement files via API is not currently supported, but is available via Webex Control Hub.
URI Parameters
Location in which this call queue exists.
Retrieve anouncement files for the call queue with this identifier.
Query Parameters
Retrieve announcement files for a call queue from this organization.
Response Properties
Array of announcements for this call queue.
ID of the announcement.
Name of greeting file.
Size of greeting file in kilo-bytes.
Media file type of the announcement.
WMA File Extension.
WAV File Extension.
3GP File Extension.
MOV File Extension.
Level where the announcement is created.
Organization level.
Location level.
Entity level.
Response Codes
The list below describes the common success and error responses you should expect from the API:
| Code | Status | Description |
|---|---|---|
| 200 | OK | Successful request with body content. |
| 201 | Created | The request has succeeded and has led to the creation of a resource. |
| 202 | Accepted | The request has been accepted for processing. |
| 204 | No Content | Successful request without body content. |
| 400 | Bad Request | The request was invalid or cannot be otherwise served. An accompanying error message will explain further. |
| 401 | Unauthorized | Authentication credentials were missing or incorrect. |
| 403 | Forbidden | The request is understood, but it has been refused or access is not allowed. |
| 404 | Not Found | The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method. |
| 405 | Method Not Allowed | The request was made to a resource using an HTTP request method that is not supported. |
| 409 | Conflict | The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once. |
| 410 | Gone | The requested resource is no longer available. |
| 415 | Unsupported Media Type | The request was made to a resource without specifying a media type or used a media type that is not supported. |
| 423 | Locked | The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again. |
| 428 | Precondition Required | File(s) cannot be scanned for malware and need to be force downloaded. |
| 429 | Too Many Requests | Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made. |
| 500 | Internal Server Error | Something went wrong on the server. If the issue persists, feel free to contact the Webex Developer Support team. |
| 502 | Bad Gateway | The server received an invalid response from an upstream server while processing the request. Try again later. |
| 503 | Service Unavailable | Server is overloaded with requests. Try again later. |
| 504 | Gateway Timeout | An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it. |
Header
Query Parameters
- Retrieve announcement files for a call queue from this organization.
{
"announcements": [
{"id": "Y2lzY29zcGFyazovL3VzL0FOTk9VTkNFTUVOVC9kODc5YWZlZC1jNTRhLTQyOTctOGY0Mi02ZmEyMDJjN2E1M2E", "fileName": "Greeting-1.wav", "fileSize": "33456", "mediaFileType":"WAV", "level":"ORGANIZATION"},
{"id": "Y2lzY29zcGFyazovL3VzL0FOTk9VTkNFTUVOVC8zMjAxNjRmNC1lNWEzLTQxZmYtYTMyNi02N2MwOThlNDFrMWY", "fileName": "Greeting-2.wav", "fileSize": "32356", "mediaFileType":"WAV", "level":"LOCATION"},
{"id": "Y2lzY29zcGFyazovL3VzL0FOTk9VTkNFTUVOVC8zMjAxNjRmNC1lNWEzLTQxZmYtYTMyNi02N2MwOThlNDFoNmc", "fileName": "Greeting-3.wav", "fileSize": "31237", "mediaFileType":"WAV", "level":"ORGANIZATION"}]
}