Subscribers - Update a BroadWorks Subscriber

Update a BroadWorks Subscriber

This API will allow a Service Provider to update certain details of a provisioned BroadWorks subscriber on Cisco Webex.

PUT/v1/broadworks/subscribers/{subscriberId}

URI Parameters

subscriberId

stringrequired

A unique identifier for the subscriber in question.

Body Parameters

firstName

string

The first name of the subscriber.

lastName

string

The last name of the subscriber.

primaryPhoneNumber

string

The primary phone number configured against the subscriber on BroadWorks.

language

string

The ISO 639-1 language code associated with the subscriber. Reserved for future use - any value currently specified will be ignored during subscriber provisioning.

timezone

string

The time zone associated with the subscriber.

package

string

The Webex for BroadWorks Package to be assigned to the subscriber.

userId

string

The userID of the subscriber on BroadWorks.

Response Properties

string

A unique Cisco identifier for the subscriber.

personId

string

The Person Id of the subscriber on Cisco Webex. To be used when referencing this subscriber on other Cisco Webex APIs. Only presented when status is provisioned.

userId

string

The userID of the subscriber on BroadWorks.

spEnterpriseId

string

The Service Provider supplied unique identifier for the subscriber's enterprise.

firstName

string

The first name of the subscriber.

lastName

string

The last name of the subscriber.

string

The email address of the subscriber.

primaryPhoneNumber

string

The primary phone number configured against the subscriber on BroadWorks.

language

string

The ISO 639-1 language code associated with the subscriber. Reserved for future use - any value returned should be ignored. Currently fixed to "en" in all responses.

package

enum

The Webex for BroadWorks Package assigned to the subscriber.

softphone

Softphone package

basic

Basic package

standard

Standard package

premium

Premium package

status

enum

The provisioning status of the user.

pending_email_input

Subscriber Provisioning is paused, pending input of email address.

pending_email_validation

Subscriber Provisioning is paused. The subscriber has entered an email address but has yet to complete validation.

provisioning

Subscriber provisioning is in progress.

provisioned

The subscriber is fully provisioned on Cisco Webex.

updating

An update is in progress for a provisioned subscriber.

error

An error occurred provisioning the subscriber on Cisco Webex.

errors

array

List of errors that occurred during that last attempt to provision/update this subscriber.

Note:

This list captures errors that occurred during asynchronous or background provisioning of the subscriber, after the API has been accepted and 200 OK response returned.
Any errors that occur during initial API request validation will be captured directly in error response with appropriate HTTP status code.

errorCode

number

An error code that identifies the reason for the error

description

string

A textual representation of the error code.

created

string

The date and time the subscriber was provisioned.

lastStatusChange

string

The date and time the provisioning status of the subscriber last changed.

provisioningId

string

This Provisioning ID associated with this subscriber.

selfActivated

boolean

Indicates if the subscriber was self activated, rather than provisioned via these APIs.

Response Codes

The list below describes the common success and error responses you should expect from the API.

Code	Status	Description
200	OK	Successful request with body content.
204	No Content	Successful request without body content.
400	Bad Request	The request was invalid or cannot be otherwise served. An accompanying error message will explain further.
401	Unauthorized	Authentication credentials were missing or incorrect.
403	Forbidden	The request is understood, but it has been refused or access is not allowed.
404	Not Found	The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.
405	Method Not Allowed	The request was made to a resource using an HTTP request method that is not supported.
409	Conflict	The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.
410	Gone	The requested resource is no longer available.
415	Unsupported Media Type	The request was made to a resource without specifying a media type or used a media type that is not supported.
423	Locked	The requested resource is temporarily unavailable. A `Retry-After` header may be present that specifies how many seconds you need to wait before attempting the request again.
428	Precondition Required	File(s) cannot be scanned for malware and need to be force downloaded.
429	Too Many Requests	Too many requests have been sent in a given amount of time and the request has been rate limited. A `Retry-After` header should be present that specifies how many seconds you need to wait before a successful request can be made.
500	Internal Server Error	Something went wrong on the server. If the issue persists, feel free to contact the Webex Developer Support team.
502	Bad Gateway	The server received an invalid response from an upstream server while processing the request. Try again later.
503	Service Unavailable	Server is overloaded with requests. Try again later.
504	Gateway Timeout	An upstream server failed to respond on time. If your query uses `max` parameter, please try to reduce it.

PUT

/v1/broadworks/subscribers/

Header

Content-Type
Authorization
Use personal access token
Bearer
This limited-duration personal access token is hidden for your security.

Body

firstName
string
The first name of the subscriber.
lastName
string
The last name of the subscriber.
primaryPhoneNumber
string
The primary phone number configured against the subscriber on BroadWorks.
language
string
The ISO 639-1 language code associated with the subscriber. Reserved for future use - any value currently specified will be ignored during subscriber provisioning.
timezone
string
The time zone associated with the subscriber.
package
string
The Webex for BroadWorks Package to be assigned to the subscriber.
userId
string
The userID of the subscriber on BroadWorks.

https://webexapis.com/v1/broadworks/subscribers/Y2lzY29zcGFyazovL3VzL1NVQlNDUklCRVIvNjk3MGU2YmItNzQzOS00ZmZiLWFkMzQtZDNmZjAxNjdkZGFk

{
  "firstName": "John",
  "lastName": "Andersen",
  "primaryPhoneNumber": "+1-240-555-1212",
  "language": "en",
  "timezone": "America/Los_Angeles",
  "package": "premium",
  "userId": "95547321@sp.com"
}

200 / OK

{
    "id": "Y2lzY29zcGFyazovL3VzL1NVQlNDUklCRVIvNjk3MGU2YmItNzQzOS00ZmZiLWFkMzQtZDNmZjAxNjdkZGFk",
    "personId": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS9mNWIzNjE4Ny1jOGRkLTQ3MjctOGIyZi1mOWM0NDdmMjkwNDY",
    "userId": "95547321@sp.com",
    "spEnterpriseId": "Reseller1+acme",
    "firstName": "John",
    "lastName": "Andersen",
    "email": "john.anderson@acme.com",
    "primaryPhoneNumber": "+1-240-555-1212",
    "language": "en",
    "package": "premium",
    "status": "updating",
    "created": "2019-10-18T14:26:16.000Z",
    "lastStatusChange": "2020-03-18T16:05:34.000Z",
    "provisioningId": "ZjViMzYxODctYzhkZC00NzI3LThiMmYtZjljNDQ3ZjI5MDQ2OjQyODVmNTk0LTViNTEtNDdiZS05Mzk2LTZjMzZlMmFkODNhNQ",
    "selfActivated": "false"
}