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Data Sources

The Data Sources API provides the REST resources needed for Bring Your Own Data Service (BYODS). It allows external Data Access Providers (DAPs) to exchange Webex data in a controlled, secure, and monitored manner. A DAP registers its data exchange URL and JWT claim values through this API. During specific user or caller actions, Webex securely connects to the registered endpoint and sends the requested data. Data can leave the Webex encryption boundary only after an administrator in the data-owning organization explicitly approves a Service App with the spark-admin:datasource_write and spark-admin:datasource_read scopes.

Use the approved Service App's access token to invoke this API.

Examples include bringing your own virtual agent to Webex Contact Center and providing type-ahead completion in the Webex Suite Buttons and Cards model.

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