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TaskList

The TaskList component renders and manages a list of active tasks for the agent.

It provides a comprehensive view of all active tasks assigned to the agent. It allows agents to:

  • View multiple tasks simultaneously
  • Select tasks to focus on
  • Accept/Decline pending tasks from the list
  • See task details and status

Look and feel:

task-list

anchorImport

anchor
import { TaskList } from '@webex/cc-widgets';

anchorProps

anchor
PropTypeRequiredDescription
onTaskAccepted(task) => voidNoCallback function triggered when a task is accepted from the list
onTaskDeclined(task) => voidNoCallback function triggered when a task is declined from the list
onTaskSelected(task) => voidNoCallback function triggered when a task is selected

anchorUsage Example

anchor

Widget

<TaskList onTaskAccepted={handleTaskAccepted} onTaskDeclined={handleTaskDeclined} onTaskSelected={handleTaskSelected} />

Callback

const handleTaskAccepted = (task) => {
  console.log('Task accepted from list:', task);
};

const handleTaskDeclined = (task) => {
  console.log('Task declined from list:', task);
};

const handleTaskSelected = (task) => {
  console.log('Task selected:', task);
};

anchorConfiguration Notes

anchor
  • The component requires the store to be initialized with a valid access token
  • Agents must be logged in and in an appropriate state to see tasks
  • Make sure to wrap the component with ThemeProvider and IconProvider from Momentum Design
In This Article
  • Import
  • Props
  • Usage Example
  • Configuration Notes
Related Resources
  • Kitchen Sink Demo
  • Widgets Changelog

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