Get Music On Hold
Retrieve the location's music on hold settings.
Location music on hold settings allows you to play music when a call is placed on hold or parked.
Retrieving a location's music on hold settings requires a full, user or read-only administrator or location administrator auth token with a scope of spark-admin:telephony_config_read.
URI Parameters
Retrieve music on hold settings for this location.
Query Parameters
Retrieve music on hold settings for this organization.
Response Properties
If enabled, music will be played when call is placed on hold.
If enabled, music will be played when call is parked.
Greeting type for the location.
Play default music when call is placed on hold or parked. The system plays music to fill the silence and lets the customer know they are still connected.
Play previously uploaded custom music when call is placed on hold or parked.
Announcement Audio File details when greeting is selected to be CUSTOM.
A unique identifier for the announcement.
Audio announcement file name.
Audio announcement file type.
WAV File Extension.
WMA File Extension.
3GP File Extension.
Audio announcement file type location.
Specifies this audio file is configured across organisation.
Specifies this audio file is configured across location.
Playlist details when greeting is selected to be CUSTOM.
A unique identifier for the playlist.
Unique name for the playlist.
Response Codes
The list below describes the common success and error responses you should expect from the API:
| Code | Status | Description |
|---|---|---|
| 200 | OK | Successful request with body content. |
| 201 | Created | The request has succeeded and has led to the creation of a resource. |
| 202 | Accepted | The request has been accepted for processing. |
| 204 | No Content | Successful request without body content. |
| 400 | Bad Request | The request was invalid or cannot be otherwise served. An accompanying error message will explain further. |
| 401 | Unauthorized | Authentication credentials were missing or incorrect. |
| 403 | Forbidden | The request is understood, but it has been refused or access is not allowed. |
| 404 | Not Found | The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method. |
| 405 | Method Not Allowed | The request was made to a resource using an HTTP request method that is not supported. |
| 409 | Conflict | The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once. |
| 410 | Gone | The requested resource is no longer available. |
| 415 | Unsupported Media Type | The request was made to a resource without specifying a media type or used a media type that is not supported. |
| 423 | Locked | The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again. |
| 428 | Precondition Required | File(s) cannot be scanned for malware and need to be force downloaded. |
| 429 | Too Many Requests | Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made. |
| 500 | Internal Server Error | Something went wrong on the server. If the issue persists, feel free to contact the Webex Developer Support team. |
| 502 | Bad Gateway | The server received an invalid response from an upstream server while processing the request. Try again later. |
| 503 | Service Unavailable | Server is overloaded with requests. Try again later. |
| 504 | Gateway Timeout | An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it. |
Header
Query Parameters
- Retrieve music on hold settings for this organization.
{
"callHoldEnabled": true,
"callParkEnabled": true,
"greeting": "SYSTEM",
"audioFile": {
"id": "Y2lzY29zcGFyazovL3VzL0FOTk9VTkNFTUVOVC9jZWRkODcwYS1lMTkzLTQxNmQtYmM3OS1mNzkyYmUyMzlhOGI",
"fileName": "AUDIO_FILE.wav",
"mediaFileType": "WAV",
"level": "ORGANIZATION"
},
"playlist": {
"id": "Y2lzY29zcGFyazovL3VzL0FOTk9VTkNFTUVOVC9iYzZjOTYwYi01ZDJjLTRiM2QtYjRlZC0wNWY1ZmFhMTJjZjA",
"name": "testingAnnouncementPlaylist"
}
}