A progressive outbound dialer campaign is an automated system used by businesses to make outbound calls to their customers or clients. The system uses rules to determine which phone numbers to call and when to call them. Once a call is connected, the system provides the agent with information about the customer to improve service. The system can increase the productivity of call center agents, reduce wait times, and improve the customer experience. Requires one of the following scopes 'cjp:user', 'cloud-contact-center:pod_conv' or 'cjp.config_write' for authorization.

Refer to Campaign Manager Outbound Dialer Guide for more details and examples.