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Service Apps

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Service Apps enable you to decouple your most important business processes from individual user life cycles. Instead of relying on a single user's authorization, Service Apps use powerful machine accounts provisioned in the customer's organization, ensuring your business automation flows continue to run smoothly.

Key Benefits
  • Independence from User Accounts: API calls are made by a machine account, not tied to any individual user
  • Admin-Authorized Access: Full Admins authorize Service Apps in Control Hub, granting organization-wide permissions
  • Mission-Critical Reliability: Perfect for provisioning, reporting dashboards, meeting scheduling, and more
Token Retrieval API

This endpoint allows you to programmatically retrieve access and refresh token pairs for Service Apps that have been authorized by a Full Admin in Control Hub. The tokens enable your Service App to make API calls on behalf of the organization.

Required Scope: spark:applications_token

To call this endpoint, you need an integration or another Service App with the spark:applications_token scope.

Learn More

For complete information about creating and using Service Apps, see the Service Apps Guide.

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