 | Approaches to CRM Integration | | | This tech note provides ideas and approaches for integrating WebEx services (notably Support Center) with typical CRM systems that support customization and integration. | | | | Approaches to LMS Integration | | | This tech note provides guidance for integrating WebEx Training Center into a Learning Management System framework and workflow. | | | | Approaches to Portal Integration | | | This tech note provides ideas and suggestions on how to enhance a corporate communications portal with WebEx integration. It explains approaches to portlet development, and covers specific API calls to use in the portlet logic to implement various features. | |
| | Approaches to SSO | | | This tech note provides guidance on several approaches to implementing single sign-on behavior with both the URL and XML APIs. | | | | Common Entry Points | | | This tech note helps you understand the workings of WebEx Common Entry Points (CEPs) which provide direct access to certain WebEx pages that you can link to, or embed in your application or portal. It details the various available CEPs, their syntax, and behaviors. | | | | Federated SSO Authentication Service | | | This tech note covers the Federated Authentication Service, which enables corporate single sign-on to a WebEx Meeting site using the SAML or WS-Federation protocols instead of WebEx username and password entry. | |
| | Meeting Service Best Practices | | | This tech note covers numerous best-practices issues to follow and consider as you design and build your WebEx integration. Topics include security issues, error handling, cookies, and more. | | | | URL API Host Account Creation | | | This tech note discusses the methodology for creating host accounts using the URL API. The described approach includes tips and considerations for security, passwords, tracking codes, meeting types, and error handling. | | |
